hillcrest training, llc.

Hillcrest Lesson Policies

Release forms

All required paperwork/release forms are to be completed and given to your instructor before your first lesson begins.  

Lesson payment

Monthly lesson packages: the lesson time and horses/ponies are reserved for you for the entire month. Payment is due the first of every month. A full statement of your account is always available by request.  If payment is not received by the 5th, there will be a $25 service charge. Students will not be allowed to ride if payment has not been received by the 10th of the month.  

Individual lessons: payment is due at time of lesson.

Riding attire

An approved riding helmet and appropriate riding boots with a heel are required.  Hair should be up under helmet or in a ponytail. Shirt with collar, sweater or fitted jacket are preferred. Pants should be long and fitted, jeans are not suggested.

Arriving for lesson & lesson duration

Students need to arrive at least 30 minutes prior to a scheduled lesson in order to groom and tack up their horse.  Private lessons are 30 minutes, semi private 45 to 60 minutes. Most lessons are scheduled back to back, so unfortunately, late students will get less time in the saddle.  After the lesson, students need to allow for at least 30 minutes to properly cool out and groom their horse.  In addition, all equipment needs to be cleaned and put away.  Note: Initial lessons will involve learning horsemanship skills so actual riding time may be reduced.

Jumping lessons

Two lessons per week minimum are required for jumping, the 1st lesson to be a flat lesson, the 2nd lesson to jump. Good flat work is the basis of good jumping and it is important for students to learn both.  Flat lessons may include going over poles and cavalettis.  

All parents and spectators are asked to please observe lessons from the viewing area in the arena.  For your safety, only staff and students are to be in the aisle ways or grooming areas when horses are present. When on the premises, siblings must remain with a parent. Dogs are not allowed in the barn.

Cancellation and make-up lesson policy

Lesson slots and horses/ponies are reserved for you for the entire month.  Should you know in advance that you would miss a lesson, you are still responsible for paying for that lesson time slot.  Reasonable effort will be made to accommodate one make-up lesson per month.  Students must call more than 24 hours in advance to be eligible for a make-up lesson and the make-up lesson must be scheduled within 30 days of the absence.  Missed lessons cannot be deducted from the amount due.  No-shows or late calls forfeit the cost of the lesson.

Barn closures

Scheduled and unscheduled barn closures are rare but happen occasionally. In the event of a barn closure, Hillcrest will make every effort to contact you as soon as possible. When we close the barn, or cancel a paid lesson, we will credit the lesson on your next monthly invoice.

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Heidi Snider Kauffman: 206.795.5900